- Open your app and log-in
- Select the menu option on the top left corner
- Select profile and click on your name
- Click on the pen icon next to your current email address
- Update your new email address and click save.
Don’t worry, resetting your PIN is fast and easy. Simply follow the steps below:
Select “Forgot PIN”
You will be sent an OTP to your registered email address.
Enter the OTP into the app, then set your new PIN.
Note: Remember not to use any of your last 5 PINs and always ensure to update your email address in the app whenever you change it.
Once you renew your visa and get your new EID, open the app and select renew KYC option in the menu to upload your new EID as instructed.
We're here to help, everyday. Simply dial 8003925538 or send us an email at firstname.lastname@example.org