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KYC, or Know Your Customer, is a banking standard where you need to provide your personal details with evidence of their accuracy for thorough verification1.

KYC can be completed with the below steps:

  1. Register your mobile number
  2. Upload your Emirates ID front and back
  3. Take a selfie

If you’re unable to register with the above, please reach out to our customer care for further assistance.

The PIN, or Private Identification Number, is a four-digit security code that will be used to verify your identity whenever you interact with e& money or initiate a transaction. You will have to define this PIN during the registration process.

No, e& money is a digital wallet for transactions and users do not need a bank account. All you need to do is download the app and register.

No, with e& money you have access to all your funds without any obligation to maintain a minimum balance and with no low balance charges.

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