How can we help?

Browse through our frequently asked questions or search for your specific concern

To pay your bills, tap the ‘Bills and Top-ups’ option on the homepage or access it through the Services section. This will guide you to the Bills & Top-ups menu where you can proceed with your transactions.

You can pay and top-up a wide range of services including:

  • Mobile services (postpaid & prepaid): Etisalat, Du
  • Home utilities: Etisalat eLife, Du, DEWA, AADC, ADDC, Etihad Water & Electricity, Ajman Sewerage, SERGAS, Lootah Gas
  • Vehicles & transport: Salik, mParking, Mawaqif, Dubai Police
  • Other services: National Bonds

e& money doesn't charge any fees for bill payments or top-ups; however, some billers may apply a fee. Here are the fees some billers charge:

Biller

Fee charged by biller

Ajman Sewerage

AED 2

Etihad Water & Electricity

AED 3

Lootah Gas

AED 7

 

Each biller has their own transaction limits. Below is the minimum/ maximum transaction limits per biller.

Biller

Min Amount

Max Amount

Etisalat postpaid

AED 1

AED 5,000

Etisalat prepaid

AED 25

AED 10,000

Du postpaid

AED 50

AED 10,000

Du prepaid

AED 5

AED 1,000

Etisalat eLife

AED 1

AED 5,000

Dewa

AED 1

AED 25,000

AADC

AED 1

AED 25,000

ADDC

AED 1

AED 25,000

Etihad WE

AED 100

AED 10,000

Ajman Sewerage

AED 50

AED 10,000

SERGAS

AED 50

AED 10,000

Lootah Gas

AED 50

AED 10,000

Salik

AED 50

AED 1,000

Mawaqif

AED 50

AED 10,000

National Bonds

AED 100

AED 10,000

This feature will be available soon. Stay tuned for updates!

Yes, you can pay multiple bills simultaneously:

1.       Go to ‘Bills & Top ups’ menu

2.       If you have saved accounts, you will see ‘Pay all due bills’ button

3.       By clicking button, debt query will happen for all saved account automatically and if there is pending bill, it will be listed in the screen

4.       You can either select all or select couple of them and then pay at the same time. 

Can't find an answer?

We're here to help, everyday. Simply dial 8003925538 or send us an email at support@eandmoney.com